Our client is a leading global laboratory automation company offering instruments as well as a most robust laboratory software, enabling researchers to immediately adapt and re-adapt to their science, technology, and organization.
To further support the company’s strong business growth, we are seeking a
Senior / Level 2 Automation Support Engineer, Germany/Austria/Switzerland (m/f/d).
Your customers will be mostly pharmaceutical, biotech and some academic researchers, seeking to create data factories, connecting their instrumentation with informatics for unprecedented levels of productivity in drug discovery, high-throughput genotyping, siRNA screening, next-generation sequencing sample prep, biorepository science, molecular diagnostics, and more applications.
You will be responsible for software installation/updates, and further maintenance, troubleshooting and occasionally – if necessary in front of the instrument – repair of automation system at customer sites. The position is specialized on the software and integration aspects of the products, coordinating with hardware-focused Field Service Engineers for full coverage support of the products.
Most of the work can be done remotely; specific activities , ~30%, require travel within the territory.
You are home-office based, ideally in the mid or southern part of Germany, e.g. Frankfurt, Munich, eventually close to an international airport.
After having received an in-depth training on the products you will work in a dynamic, international team, reporting to the Regional Customer Support Manager, Europe.
The position offers an attractive and competitive salary package including insurances, car allowance, home office equipment, etc.
Interested in this position? We look forward to receiving your questions, or your application!
Dr. Astrid Bruynck, E: firstname.lastname@example.org, T: +49 - 7665 - 947 4843
Gustav Kichler, E. email@example.com, M. +43 - 699 - 1390 9554
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Dr. Astrid Bruynck
Tel +49 (0) 7665 947 4843
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